Privacy Policy
Introduction
AiCare Orthodontics ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://www.aicareortho.com/ (the "Site"), including any related media forms, channels, mobile websites, or applications. By using our Site, you consent to the data practices described in this policy.
Contact Information
If you have any questions about this Privacy Policy, please contact us:
Phone: (714) 962-3327
Email: info@aicareortho.com
Address: 10990 Warner Ave, Ste I, Fountain Valley, CA 92708
Why We Collect Your Information
We collect your information to:
● Provide orthodontic services, appointment reminders, and updates.
● Improve your experience on our Site.
● Personalize content and recommendations.
● Conduct analytics and enhance business operations.
● Respond to inquiries and customer service requests.
What We Collect
AiCare Orthodontics may collect personal information, including your name, email address, and phone number, when you provide it to us through our website, in-office forms, or other communication channels. If you provide your mobile number, you consent to receive SMS messages from us regarding appointment reminders, treatment updates, promotions, and other relevant notifications.
You can opt in to receive SMS messages through:
● Completing an online or in-office registration form
● Checking an opt-in box on our website or patient portal
● Confirming via a double opt-in SMS verification message (if applicable)
You can opt out of receiving SMS messages at any time by:
● Replying “STOP” to any text message you receive from us.
● Contacting our office by the contact information provided above
● Updating your communication preferences in our patient portal (if applicable)
After opting out, you will no longer receive SMS messages from AiCare Orthodontics, except for responses confirming your opt-out request.
How We Use Your Information
Your information helps us:
● Schedule and confirm appointments.
● Send important notifications related to your treatment.
● Provide updates about new services, promotions, or policy changes.
● Ensure the security and proper functioning of our Site.
● Perform internal research and business improvements.
We do NOT share your information with third parties for marketing purposes
Data Security
We take the security of your personal information seriously and implement safeguards to prevent unauthorized access, disclosure, or misuse. While we take reasonable measures to protect your data, no security system is completely foolproof. You acknowledge that any information shared online carries some risk.
Data Retention and Deletion
We retain your contact information for as long as necessary to provide services to you. If you wish to have your personal data removed from our records, please contact us using the contact information provided above. Deletion requests will be processed in accordance with applicable regulations.
Your Rights Over Your Data
You have the following rights regarding your personal data:
● Access: Request a copy of the information we hold about you.
● Correction: Request corrections to inaccurate or incomplete data.
● Deletion: Request the deletion of your personal data.
● Restriction: Request that we limit processing of your data in certain circumstances.
To exercise these rights, please contact us using the contact information provided above.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience and analyze website traffic. These may collect non-personal data such as browsing patterns and device information. You can manage cookie preferences through your browser settings.
International Data Transfers
Your personal information is not transferred outside the United States. If you access our Site from another country, your information will be processed in the U.S., where data protection laws may differ from those in your jurisdiction. By using our Site, you consent to this processing.
Changes to This Privacy Policy
AiCare Orthodontics reserves the right to update this Privacy Policy at any time. Changes will be posted on our Site, and we encourage you to review this policy periodically.